Jurnal Manajemen dan Kewirausahaan
https://ojs.petra.ac.id/ojsnew/index.php/man
<table cellpadding="7"><tbody><tr><td valign="middle"><a href="http://jurnalmanajemen.petra.ac.id"><img style="border-style: none;" src="http://puslit2.petra.ac.id/ejournal/cover/JMK.jpg" alt="" /></a></td><td valign="top"><p>Promote studies in management and entrepreneurship, strengthen science knowledge exchange with other institutions.<br /> The Jurnal Manajemen dan Kewirausahaan accredited by the Directorate General of Higher Education of Indonesia in June 2008 - June 2011<br /> The Jurnal Manajemen dan Kewirausahaan, published twice a year, in <strong>March</strong> and <strong>September</strong>.<br /> <br /> The latest accreditation decree is No. 30/E/KPT/2018, dated 24 October 2018, valid for 5 (five) years.</p> <p><a href="http://puslit2.petra.ac.id/ejournal/public/site/images/admin/Sertifikat%20JMK-2018.jpg" target="_blank">accreditation certificate</a></p></td></tr></tbody></table>Institute of Research and Community Outreach - Petra Christian Universityen-USJurnal Manajemen dan Kewirausahaan1411-1438<p>Authors who publish with this journal agree to the following terms:</p><br /><ol type="a"><ol type="a"><li>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a <a href="http://creativecommons.org/licenses/by/3.0/" target="_new">Creative Commons Attribution License</a> that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.</li></ol></ol><br /><ol type="a"><ol type="a"><li>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</li></ol></ol><br /><ol type="a"><li>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See <a href="http://opcit.eprints.org/oacitation-biblio.html" target="_new">The Effect of Open Access</a>).</li></ol><p>Â </p><p><a href="http://creativecommons.org/licenses/by/3.0/"><img src="http://puslit2.petra.ac.id/ejournal/88x31.png" alt="" /></a></p>Examining The Effect Of Product Assortment And Price Discount Toward Online Purchase Decision Of University Student In Indonesia
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20780
<p><em>This study investigated the effect of product assortment and price discount on online purchase decision among university student in Indonesia. Ninety samples were employed which is students who had made an online purchase for fashion products. Purposive sampling has been applied as a sampling technique in this study. The results revealed that product assortment effected significantly to student online purchase decision. However, price discount is not significantly effected to online purchase decision. Simultaneously product assortment and price discount influence online purchasing decisions significantly. The limitation of this study is to test only two variables of price discount and product diversity. Further studies are encouraged to consider other variables in determining online purchasing decisions such as trust, reputation, attractiveness of posting messages.</em></p>Dita AmanahDedy Ansari Harahap
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-05-022019-05-0221110.9744/jmk.20.2.%pTHE DEMAND SIDE OF FINANCIAL INCLUSION: TWO-STEP CLUSTER ANALYSIS ON FINANCIAL BEHAVIOR, LITERATION, AND PREFERENCE OF BOP
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21123
<p>This paper analyzes the behavior and preference in doing the financial activity. We also measured financial literation, surveyed 100 people, and conduct two-step cluster analysis to identify 3 groups (very low, low, and medium). Basic financial behavior is high and the same between groups. The percentage of savings, experience, and frequency of using banking financial facilities are significantly different. The financial behavior of the groups is significantly different based on the activity on saving for emergency funds and pension plans. This is in line with the different focus on saving purpose across groups. For preference, most people prefer non-formal financial facilities. Banking, a formal financial facility, is only chosen by less than 10%. Literacy of the families are also low and doesn’t differ across groups. There is a slight trend that groups with lower economic resources have less engagement with banking facilities. This is the reason for low perceived literation rate, leading to low banking facilities utilization. As a conclusion, there is a low engagement of formal financial service, especially for the most reluctant group. Hence, causing low literation. Therefore causing low usage of the formal financial facility, regardless of the high intensity in doing the basic financial activity.</p>Dewi Saraswati
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-05-022019-05-0221110.9744/jmk.21.1.%pApology and Compensation: Impact on Customer Forgiveness and Negative Word-of-Mouth (WOM)
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21234
The service provider cannot totally guarantee the service process without any failure at all. This study aimed to measure the influence of service recovery strategy towards customer forgiveness and negative word-of-mouth (WOM) as the effect of service failure. Service recovery strategy was performed in three types of vignette: apology, compensation, and apology-compensation. Vignette was given to 94 participants who have encountered service of airline. The result of ANOVA showed that apology compensation achieved the highest score related to forgiveness. The interesting result of this study found that even the customers forgive the service provider due to the service failure they did, this cannot diminish the intention of negative WOM. This study offered an implication to the company in order to pay attention regarding the compensation and the spread of negative WOM to the other customers.Resekiani Mas BakarNurul HidayatiInastuti Retno Giffani
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-05-022019-05-0221110.9744/jmk.21.1.%pStudent Leadership in School: Internalization of Entrepreneurial Competence and Character
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20955
<p align="center"><strong>Abstract</strong></p><p align="center"><strong>Â </strong></p><p>This paper aims to find the effort of internalizing competence and entrepreneurial character of student in Satya Wacana Christian Elementary School and Juniour High School. The method used is a qualitative study through interview, observation and documentation, using data analysis from Spradley by analyzing of domain and its semanctical relation. The results showed that the internalization of entrepreneurial competence and character had been applied through leadership activities so as to form the character and leadership skills of students. This study has implications for the school's efforts to give full attention for students to play a role in leadership activities and to provide support through a curriculum that supports the internalization of entrepreneurial competence and character.</p><p>Â </p><p>Keywords: <em>Entrepreneurial competence, Entrepreneurial character, Entrepreneurship education, Student leadership, Elementary levels.</em></p>Lelahester RinaWiedy MurtiniMintasih Indriayu
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-05-022019-05-0221110.9744/jmk.21.1.%pDICHOTOMY OF PARENTS' PROFESSION IN ENTREPRENEURIAL LEARNING PROCESS : A CASE STUDY IN INDONESIA’S HIGHER EDUCATION
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20964
<p>Many experts have studied entrepreneurship education and utilized it as a way to understand students’ entrepreneurship behavior. In theory, enterprenurs can be divided into entrepreneurs and intrapreneurs. This study aims to compare the impact of having entrepreneurs and intrapreneurs parents on their children’s entrepreneurship intention, attraction, and behavior. We applied the Theory of Planned Behavior (TPB) and conducted a survey of 632 respondents in Jabodetabek. The data was then tested using Structural Equation Model (SEM) with AMOS program. We find that children of entrepreneur parents have high Perceived Behavior Control (PBC) while children of intrapreneur parents have no PBC. Meanwile parents who are intrapreneur provide higher attraction and attitude towards being enterpreneurs for their children in comparison to entrepreneur parents.</p>Ambara PurusottamaTeddy Trilaksono
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-05-022019-05-0221110.9744/jmk.21.1.%pEXPLORING THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND INNOVATIVE WORK BEHAVIOR IN HOSPITALITY INDUSTRY
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21110
<p>The purpose of this study is to examine the relationship between procedural justice, knowledge sharing and innovative work behavior. The research model and hypothesis were developed from related literature. The data was collected through survey method at four and five star hotel in East Java, Indonesia. The obtained data from the questionnaire were tested with Partial Least Square (PLS) to investigate the research model. The results confirm that procedural justice has positive impact on knowledge sharing. While the effect of knowledge sharing on innovative work behavior is another finding of this research. The implications of this study are discussed in the conclusions section of the study.</p>Noerchoidah Noerchoidah
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-05-022019-05-0221110.9744/jmk.21.1.%pMARKETING ON POLITICS AND PUBLIC LEADERSHIP
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20484
<p>Public leadership has become an increasingly interesting topic in recent years especially during the political years of local elections, legislative elections, and presidential elections. Many phenomena can be studied more deeply. This study examines the influence of political marketing and political will on public leadership and individual performance. The sample used is society in Surabaya as much as 265 with random sampling method. Amos 21 is used to test the indirect effect of using bootstrap test. The result of the research shows that political marketing and political will have significant influence to the success of gaining public leadership, political marketing and marketing will have no significant effect on performance, and public leadership has significant effect on performance. For indirect influence political marketing and political will on individual performance are mediated by public leadership.</p> <p><strong>Keywords</strong> : Political marketing, political will, performance, public leadership.</p>PUR Purwanto Purwanto
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.20.1.%pTHE MARKET ORIENTATION AND PERFORMANCE RELATIONSHIP: THE EMPIRICAL LINK IN PRIVATE UNIVERISTY
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/19806
This study examines the empirical link between three dimensions of market orientation, namely, student orientation, competitor orientation and inter-functional coordination, and overall private university performance in Kopertis X. The study was based on an empirical investigation of private universities located in provinces of West Sumatera, Riau, Jambi, and Kepri. The primary data for the study were collected from a self-administered mail survey of 237 questionnaires from the private university resulting in a sample of 114 usable responses being returned. From the application of the multiple regression analysis it was concluded that all three dimensions of market orientation had a significant impact on private university performance. Student orientation as a predictor variable is the strongest predictor of private university performance and followed by competitor orientation, and inter-functional coordination.sefnedi sefnedi
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.19.1.%pThe Competency Development Model Based On Performance Orientation And Team Work
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/19766
Competency can be defined as behaviors that were shown from employees who have the potential to work perfect consistently and effectively compared with the potential working averagely. PT. Aneka Regalindo is a company engaged in manufacturing furniture which to develop a competency model that integrates with benchmark the competency development model in performing their duties and responsibilities effectively. The method of this study used is descriptive qualitative. The results of this study explains that the competency development model based on performance orientation and team work can be identified, analyzed and then created a model of competency development relevantly and significantly to overcome the problems of human resources in the rattan unit of PT. Aneka Regalindo.Dimas Agung TrisliatantoWindijarto - -Sutinah - -
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.18.2.%pThe Competency Development Model Based On Performance Orientation And Team Work
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/19765
Competency can be defined as behaviors that were shown from employees who have the potential to work perfect consistently and effectively compared with the potential working averagely. PT. Aneka Regalindo is a company engaged in manufacturing furniture which to develop a competency model that integrates with benchmark the competency development model in performing their duties and responsibilities effectively. The method of this study used is descriptive qualitative. The results of this study explains that the competency development model based on performance orientation and team work can be identified, analyzed and then created a model of competency development relevantly and significantly to overcome the problems of human resources in the rattan unit of PT. Aneka Regalindo.Dimas Agung Trisliatanto
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.18.2.%pSERVICE QUALITY AND CUSTOMER LOYALTY IN PEACEKEEPING MISSIONS
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/19574
<p>The capability of service providers to plan and implement the quality components in executing daily job may have a significant impact on customer loyalty. However, the role of service quality as an important determinant has been given less attention in the workplace quality research literature. Therefore, this study was undertaken to measure the relationship between service quality and customer loyalty. A survey method was employed to collect data from Malaysian soldiers who involved in peacekeeping missions at Middle Eastern country. The outcomes of SmartPLS path model analysis demonstrate that the ability of organization to appropriately implement tangible, reliability, responsiveness, assurance and empathy in executing daily job has been important determinants of customer loyalty. Further, this study provides discussion, implications and conclusion.</p>Azman IsmailMohd Helmi AliAhmad Azan RidzuanHerwina Rosnan
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.18.1.%pDestination Image of Bali Base on Motivation in the Perspective of Senior Foreign Tourists
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/19462
<em>The strength of the senior traveler segment is the high purchasing power the length of stay in a destination, making this market segment increasingly important in present and future. Consequently, this research aims to establish a model of motivation and its relationship with the image of Bali as an international tourism destination, especially from the perspective of senior tourists. This research employed survey method and utilized a combination of quantitative and qualitative analytical techniques. Factor analysis condensed various indicators into several key indicators to form a model with goodness of fit. Indicators representing push motivation variable include the improvement of health/fitness and the drive to perform physical exercise. Indicators representing destination identity variable include the culture and nature of Bali. Indicators representing destination creation variable include the service quality of travel agencies and service quality of travel guides. Indicators representing destination image variable include the image of cultural uniqueness and holiday atmosphere of Bali. The survey in this study involved 400 respondents of senior tourists, exclusively only foreign nationals. Goodness of fit is affirmed on the results of the analysis model, which answered the hypothesis that push motivation and destination creation affect destination image</em>I Gusti Bagus Rai Utama
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.18.1.%pCOUNTRY OF ORIGIN, BRAND IMAGE AND HIGH INVOLVEMENT PRODUCT TOWARDS CUSTOMER PURCHASE INTENTION: EMPIRICAL EVIDENCE OF EAST MALAYSIAN CONSUMER
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20504
<p>Over the last 30 years, the global market has been growing rapidly resulting from the increase in globalization. This has led to many opportunities being made in the global market and causing high competitions as international companies are actively searching to obtain these opportunities. This result to a large number of different brands made available in the Malaysian market. Some of these products or brands have failed to capture the market in Malaysia as firms are unable to fully comprehend the effect of brand image and country of origin of their products. Therefore, this research strives to understand East Malaysian consumers’ purchase intention when being exposed to the effects of brand image and country of origin (COO) image in the case of high involvement products. Self-administered questionnaires were collected from 225 consumers in East Malaysia. The result of this study shows that East Malaysian consumers’ put a large importance on brand and country of origin image in high involvement products as they are more involved in information searching and decision making when purchases these products. Implication and future research also discussed.</p> <p><strong>Keyword</strong>s: <em>East Malaysian consumers, country of origin (COO), brand image, high involvement products, purchase intention.</em></p>Mohd Amirul AdenanJati Kasuma AliDayang Humida Abang Abdul Rahman
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-11211637210.9744/jmk.20.1.%pINTERNAL AND EXTERNAL FACTOR INFLUENCE ICT ADOPTION AMONG INDONESIAN SMEs
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20133
<p class="ListParagraph1"><strong>ABSTRACT</strong><strong> </strong></p> <p>Currently, the using of Information Communication Technology (ICT) in the industry is growing fast. Nevertheless, Small Medium Enterprises (SMEs) in Indonesia do not follow these conditions. The influencing factor of ICT adoption has been identified as internal and external factors. Accordingly, the objective of the study is to exploit the ICT adoption among Indonesian SMEs. The previous studies involve conceptual model of the combination between Diffusion of Innovation (DOI) theory and The Technology-Organization-Environment (TEO) theory.</p> <p>The survey method for 146 SMEs selected conveniently in Indonesia, thus the data obtained is analysed using SEM/SmartPLS program. The study has exogenous variable including technology, organization, management characteristic, and environment. The endogen variable is ICT adoption. The research found that ICT used was predicted by characteristic of management, organizational and technology.</p> <p>Â </p> <p>Key word:<em> Internal Factor, External Factor, ICT Adoption</em><em> </em></p>Lucy Chairoel
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.20.1.%pLINKING ADMINISTRATORS’ ROLES IN CAREER PROGRAMS TO PROACTIVE BEHAVIOR AS A DETERMINANT OF EMPLOYEES’ PROMOTION OPPORTUNITIES
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20034
<p>This research examines the relationship between administrators’ roles in career programs, proactive behaviour and employees’ promotion opportunities. Self-administered questionnaires were collected from employees who work in an established private oil and gas firm in West Coast of Peninsular Malaysia. The outcomes of SmartPLS path model analysis demonstrate that the ability of administrators to plan and manage career programs have strongly invoked employees’ proactive behaviour. As a result, this situation may lead to an enhanced employees’ promotion opportunities in the organizational sample. Further, this study offers discussion, implications and conclusion.</p> <h4></h4> <p><strong> </strong></p>azman ismail
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-112019-04-1121110.9744/jmk.19.1.%pTHE VIEWS OF THE TOURISM VILLAGE MANAGERS ON THE GREEN EVENT CONCEPT IN BALI
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21390
Green event remains an issue under debate in the effort to support sustainable tourism today, because the result of the previous research has not found a standard model for the implementation of the green event concept. This research describes the views of the village tourism managers on the green event model developed by the Bali State Polytechnic. Green events are developed on the basis of two aspects: green and cultural aspects. Data were collected through questionnaires sent by email and by post to village tourism managers. There are a hundred tourist villages planned to be developed in Bali and all are made research samples. The collected data were analyzed by using descriptive statistics. The results of the study indicate that the understanding of green aspects includes green foods, waste management, natural materials, and ecosystem is averagedly quite good. The result of the analysis from the cultural aspect is very good, meaning that the culture practised  by the community gives a strong impetus to keep the environment sustainable so that the harmonious relationship with nature, humans, and God is maintained through the activities in Tourism Villages. Other results indicate that an understanding related to the ecosystem, the green food, and the waste management needs a special attention to further improve understanding. Green event as an alternative product in supporting the tourist village is very much expected by the managers that will further be synergized with the existing culture. The combination of both green event and existing culture is quite unique and will constantly keep the concept of sustainable tourism. These findings give a contribution to the theory of green tourism or sustainable tourism which is built upon the event and based on the blend of modern and traditional concepts.<p><strong> </strong></p><p><strong>Keywords: </strong>green event,  sustainable tourism,  tourism village, culture</p>Christantius DwiatmadjaI Putu AstawaTjokorda Gde Raka Sukawati
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211899410.9744/jmk.21.1.89-94LIFESTYLE AND CONSUMER PREFERENCES IN CHOOSING LOCAL OR FOREIGN BRANDS: A STUDY OF CONSUMER BEHAVIOR IN SURAKARTA – INDONESIA
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21057
This study discusses the relationship between lifestyle and individual preferences in choosing local or foreign brands. The sample consisted of 250 people, taken randomly through surveys in several public places in Surakarta - Indonesia, including the department stores, traditional markets, or other public areas, where many people were there and were willing to become research participants. FurÂthermore, the collected data is processed using factor analysis to reduce lifestyle dimensions, and logistic regression analysis is used to explain the relationship between lifestyle dimensions and preÂferences in choosing a local brand or foreign brand, in this case represented by Wong Solo Grilled Chicken (WSGC) or Kentucky Fried Chicken (KFC).The test results indicate 13 dimensions of lifestyle, and only 5 dimensions are significantly related to brand preference: (1) individuals who have a fashion consciousness lifestyle tend to choose KFC rather than WSGC, (2) individuals with health consciousness lifestyles tend to choose WSGC rather than KFC, (3) individuals with leadership lifestyles tend choosing KFC rather than WSGC, (4) individuals with attentiveness lifestyle tend to choose WSGC rather than KFC, and (5) individuals with extroversion lifestyles tend to choose KFC rather than WSGC. This study also discusses the implications of studies related to the contribution of theory, practitioners, and possibilities for future studiesBudhi HaryantoAwang FebriantoEdi Cahyono
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211748810.9744/jmk.21.1.75-89REVISITING STUDENTS’ ENTREPRENEURIAL INTENTION IN INDONESIA: A THEORY OF PLANNED BEHAVIOR APPROACH
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21605
The purpose of this study is to verify and measure entrepreneurial intentions among uniÂverÂsity students as affected by changes in the entrepreneurial environment in Indonesia. The reÂsearchers use the Theory of Planned Behavior and the concept of entrepreneurial intention to support the study. The unit of analysis is university students who are currently exposed to changes in the entrepreneurial environment. This study uses a quantitative approach with purÂposive sampling as the sampling technique. The questionnaire was distributed, and 631 sample responses were received from several universities. The findings show that attitude and perceived control behavior have a significant role in entrepreneurial intention. In addition, subjective norm plays no role in entrepreneurial intentionAmbara Purusottama
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211647310.9744/jmk.21.1.64-74CLUSTER ANALYSIS OF FINANCIAL BEHAVIORS AND PREFERENCES AMONG THE BOTTOM OF THE PYRAMID GROUP
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21604
This study investigates the financial behavior and preferences of the bottom of the pyramid (BOP) group, and thus, contributes to the financial inclusion demand-side literature. A survey of 100 households was conducted. A cluster analysis was used to analyze the data and portray the characteristics of the BOP. Further analysis was conducted using chi-square and ANOVA tests. The results reveal three sub-groups within the BOP which consists of the very low, low, and medium. Financial behaviors are found to be indifferent among the sub-groups, except for savings allocations and financial planning. Households with a better economic condition are found to have a higher attention to use banking services. The financial literacy category indicates different attitudes in conducting long-term financial planning and service preferences. This result implies that financial literacy and adequate financial products are beneficial towards the financial inclusion of the BOP group.Dewi SaraswatiDian Kusumaningrum
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211516310.9744/jmk.21.1.51-63APOLOGY AND COMPENSATION STRATEGY ON CUSTOMER FORGIVENESS AND NEGATIVE WORD OF MOUTH
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21603
The service provider could not totally guarantee the service process without any failure at all. This study aims to measure the influence of service recovery strategy towards customer forgiveness and negative word-of-mouth (WOM) as the effect of service failure. The service recovery strategy is performed in three types of vignette: apology, compensation, and apology-compensation. Vignette was given to 94 participants who have encountered service of airline. The result of ANOVA shows that apology compensation achieves the highest score relates to forgiveness. The interesting result of this study shows that even the customers forgive the service provider due to the service failure they did, this cannot diminish the intention of negative WOM. This study offers an implication to the company in order to pay attention regarding the compensation and the spread of negative WOM to the other customersResekiani Mas BakarNurul HidayatiInastuti Retno Giffani
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211415010.9744/jmk.21.1.41-50FINANCIAL KNOWLEDGE, FINANCIAL WELLBEING, AND ONLINE SHOPPING ADDICTION AMONG YOUNG INDONESIANS
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21122
<p class="Normal1">With the recent booming of e–commerce business in Indonesia, it is essential to conduct further studies on online shopping behavior of Indonesians. Past studies on online shopping addiction emphasize only psychological factors and overlook financial factors. To fill this research gap, this study aims to examine the association and effect of financial knowledge and financial wellbeing on online shopping addiction. The Bergen Shopping Addiction Scale (BSAS) was adopted to assess online shopping addiction whilst financial knowledge and financial wellbeing scales from Australian Unity were used to measure the other two research variables. Data was collected through an online survey of 230 young Indonesians. To analyze the data, Pearson correlation and multiple regression techniques were implemented. Outcomes of this study revealed that most respondents had medium and high levels of financial knowledge and financial wellbeing. Interestingly, addictive respondents showed high financial knowledge and financial wellbeing. Financial knowledge and financial wellbeing were positively related to online shopping addiction. Financial wellbeing was a better predictor because it might be possible that individuals with positive feelings on their financial conditions were more comfortable in increasing their online spending behavior. The results of this study provide insights for future studies and e–commerce owners.</p><p class="Normal1"><em>Keywords: Online shopping addiction, financial knowledge, financial wellbeing</em><em>.</em></p>Sherly TanotoEvelyn Evelyn
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211324010.9744/jmk.21.1.32-40EXPLORING THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND INNOVATIVE WORK BEHAVIOR IN HOSPITALITY INDUSTRY
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21602
The purpose of this study is to examine the relationship between procedural justice, knowÂledge sharing and innovative work behavior. The research model and hypothesis were developed from related literature. The data was collected through survey method on 297 supervisors of four and five star hotels in East Java, Indonesia. The obtained data from the questionnaire were tested with Partial Least Square (PLS) to investigate the research model. The results confirm that proÂcedural justice has positive impact on knowledge sharing. While the effect of knowledge sharing on innovative work behavior is another finding of this research. The implications of this study are discussed in the conclusions section of the studyNoerchoidah NoerchoidahDhyah Harjanti
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-05211213110.9744/jmk.21.1.21-31BANKING SERVICE ORIENTATION MODEL IN STRATEGIC HRM AND SYSTEM DYNAMICS PERSPECTIVE
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21114
<p>This paper seeks to explore a model of banking service orientation in strategic human resource management and system dynamic perspective, theoretically. As a scientific effort to develop a study of strategic human resource management. So far, the relationship between elements in strategic human resource management perspective as a system is only analyzed linearly. This article is the result of a literature study. An analysis is done narratively, to answer research problems. Research finding in the form of banking service-orientation model in strategic human resource management and system dynamic perspective, that illustrates the interaction between marketing differentiation strategy, commitment-based human resource system, service-oriented role behaviors to achieve banking performance.</p>Audia JunitaFerdinand D. SaragihAndreo Wahyudi Atmoko
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-0521192010.9744/jmk.21.1.9-20STUDENT LEADERSHIP IN SCHOOL: INTERNALIZATION OF ENTREPRENEURIAL COMPETENCE AND CHARACTER
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21389
<p>This paper aims to find the effort of internalizing competence and entrepreneurial character of student in Satya Wacana Christian Elementary School and Juniour High School. The method used is a qualitative study through interview, observation and documentation, using data analysis from Spradley by analyzing of domain and its semanctical relation. The results showed that the internalization of entrepreneurial competence and character had been applied through leadership activities so as to form the character and leadership skills of students. This study has implications for the school's efforts to give full attention for students to play a role in leadership activities and to provide support through a curriculum that supports the internalization of entrepreneurial competence and character.</p><p>Â </p><p>Keywords: <em>Entrepreneurial competence, Entrepreneurial character, Entrepreneurship education, Student leadership, Elementary levels.</em></p>Lelahester Rina
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
2019-04-052019-04-052111810.9744/jmk.21.1.1-8PERSONAL FACTORS AS PREDICTORS OF INTENTION TO USE IT
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21107
The relative power of personal factors such as innovativeness, perceived usefulness, ease of use, and attitude in predicting intention to use IT was tested with 35 students through a field experiment. A common employment website in Indonesia called jobstreet. com is used as a treatment channeling instrument as well as relevant audio and visual media. Simple and multiple regression were used to test the hypotheses. Our findings show that the personal factors such as personal innovation could predict perceived ease of use better than perceived usefulness. The other personal factors such as individual perception (perceived ease of use and perceived usefulness) could predict attitude for the next to effect intention to use ITTutuk Ari ArsantiEmalia Yuliasari
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-10-012018-10-01211129–136129–13610.9744/jmk.20.2.129-136THE STRATEGY DEVELOPMENT OF SMALL AND MEDUIM ENTERPRISES (SMEs) OF ACCOMMODATION AND FOOD SERVICE IN PHUKET
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21106
This research aims to study the problematic conditions of small and medium enterprises, of hotels and food services, to provide a strategy for the development of small and medium enterprises, by providing hospitality and food services in Phuket by using integrated quantitative research which is divided into two phases. The first phase is a study of current problems of small and medium enterprises, accommodation and food services. The second phase is a strategy for the development of small and medium enterprises, accommodation and food services in Phuket by using qualitative research. Pieces of data were collected by the expert in-depth interview. Representatives from all sectors, local and national academics were to summarize information about strengths, weaknesses, opportunities and barriers to SWOT Analysis to find the right strategy and stage the forum. The participant were involved to present a draft strategy for the development of small and medium enterprises in Phuket accommodation and food service industry. The analysis of the data in the first phase of the questionnaire was using the statistical programme to distribute the frequency as a percentage value, average standard deviation and analysis of data in phase 2 by content analysisAnusara SawangchaiHiran PrasarnkarnNoppadol ChanrawangWanida HancharoenPipop Somwaythee
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-10-012018-10-01211122–128122–12810.9744/jmk.20.2.122-128THE DISPOSITION EFFECTS ON THE FINANCIAL CRISIS OF THE INDONESIAN CAPITAL MARKET
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21105
Disposition effects can be positive but can also have a negative impact on capital market activity. Positive if the behavior of selling or holding the assets is done after obtaining enough information on the investments, so that the market becomes dynamic, in the contrary, it will be negative if the behavior of selling / holding the assets by investors on the basis of not wanting to lose or because of the expectations in the future could lead to destruction or financial crisis. These behavior in some research causing the market unstable while other did not find disposition appear in their market. This research is to examine whether there is a behavior of the disposition effect before the crisis, during the crisis, and after the financial crisis of 2013 on the Indonesian capital market. The data of LQ45 group companies are used in this study with 810 obser-vations as the data of disposition effect base on investor trading through brokerage firm. The results show that there is no disposition effect behavior in financial crisis especially as what happened in Indonesia in 2013Rohmad Fuad Armansyah
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2018-10-012018-10-01211116–121116–12110.9744/jmk.20.2.116-121THE EFFECT OF KNOWLEDGE MANAGEMENT ON THE STRATEGIC MANAGEMENT PROCESS MEDIATED BY COMPETITIVE INTELLIGENCE IN THE SMALL BUSINESS COMPANY
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21104
The purpose of this study is to discuss the synergic and separate use of knowledge management and competitive intelligence in stage of strategic management process. This study presents two independent variables (knowledge management and competitive intelligence) and one dependent variable (strategic management process). 145 samples from Indonesia small businesses considered valid, thereby indicating 88.41% validity rate. The results show that the proposed variable, Knowledge management and competitive intelligence significantly influences strategic management process from the perspective of the small business in West Indonesia. This result implies a lack of mediation effect presented by the competitive intelligence. This finding clarifies the research question that knowledge management and competitive intelligence are associated with strategic management processDidi Sundiman
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2018-10-012018-10-01211105–115105–11510.9744/jmk.20.2.105-115EXAMINING THE EFFECT OF PRODUCT ASSORTMENT AND PRICE DISCOUNT TOWARD ONLINE PURCHASE DECISION OF UNIVERSITY STUDENT IN INDONESIA
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21103
This study investigated the effect of product assortment and price discount on online purchase decision among university student in Indonesia. Ninety samples were employed which is students who had made an online purchase for fashion products. Purposive sampling has been applied as a sampling technique in this study. The results revealed that product assortment affected significantly to student online purchase decision. However, price discount did not affect significantly to online purchase decision. The limitation is only to test two variables of price discount and product diversity. Further studies are encouraged to consider other variables in determining online purchasing decisions such as trust, reputation, attractiveness of posting messages.Dita AmanahDedy Ansari Harahap
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2018-10-012018-10-0121199–10499–10410.9744/jmk.20.2.99-104RELIGIOSITY, FINANCIAL KNOWLEDGE, AND FINANCIAL BEHAVIOR INFLUENCE ON PERSONAL FINANCIAL DISTRESS AMONG MILLENNIAL GENERATION
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21102
This study attempts to examine the personal financial distress among Malaysians millennial generation by scrutinizing religiosity, financial knowledge, and financial behavior as the influencing antecedents. The study adopted social learning theory (SLT) to underpin and explain the conceptual framework. The data were collected from millennial generations in Malaysia and analysed using Partial Least Squares Structural Equation Modelling. The findings suggest that all claimed hypotheses were partially supported. Implication and contribution of the study were later discussed to justify the significance of this research. The findings revealed that behavioral traits to have a stronger impact on the incidence of personal financial distress than religiosity or financial knowledge. The results suggested the government should implement policy that could be oriented towards improving the financial habits and mitigating the impact of behavioral characteristics on personal financesNelson LajuniImbarine BujangAbd. Aziz KariaYusman Yacob
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2018-10-012018-10-0121192–9892–9810.9744/jmk.20.2.92-98ANALYSIS OF AUTONOMY FACTOR OF ENTREPRENEURSHIP INTENTION WITH REFERENCE TO STUDENTS OF SELECTED UNIVERSITIES OF NORTH-INDIA
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21101
Entrepreneurship leads to economic growth and social development. Entrepreneurship is a risk-taking activity which needs dedication and focused approach. In case of students, starting a new venture is not an easy task, due to inclusion of high risk and uncertain future. There are many factors that trigger Entre-preneurship Intention of students; Autonomy is one such factor. The present study analyzed autonomy factor of entrepreneurship intentions of students with reference to North-India region. Students were found to have more inclination towards entrepreneurship with respect to autonomy factor. The study implied that Non-Metropolitan area students and especially Non-Metropolitan female students are more inclined towards entrepreneurship due to aspiration of autonomy.Tusshar MahajanVikas Arora
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-10-012018-10-0121187–9187–9110.9744/jmk.20.2.87-91THE INFLUENCE OF INFLATION RATE, BI RATE, AND EXCHANGE RATE CHANGES TO THE FINANCIAL SECTOR STOCK PRICE INDEX RETURN IN THE INDONESIAN STOCK MARKET
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21100
The objective of this study is to find out how macroeconomic factors such as exchange rate changes, BI rate and inflation rate can affect the financial sector stock price index in IDX from 2011 until 2017. Generalize Autoregressive Conditional Heteroscedasticity (GARCH) is used as the analysis method in this research to find the fittest model. The results are, only exchange rate change that has significant effect to financial sector stock price index. Inflation and BI rate have no significant effect to financial sector stock price index.Yunita YunitaRobiyanto Robiyanto
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-10-012018-10-0121180–8680–8610.9744/jmk.20.2.80-86CAUSAL OR EFFECTUAL? AN EXPLORATORY STUDY ON WOMEN’S ENTREPRENEURIAL BEHAVIOR AND DECISION-MAKING LOGIC
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/21099
Basing on the principle of causation vs effectuation, we try in this research to undersantand women’s entrepreneurial process and their decision-making logic in the process of entrepreneurial action. Specifically, we seek (1) to understand under what conditions female entrepreneurs mobilize effectual rationality or causal rationality to make decisions and act and (2) to explain the preference for causal or effectual behavior among female entrepreneurs. Research method includes a qualitative approach, through In-depth and semi-structured interviews. Those were conducted with 10 female entrepreneurs, at different stage of their entrepreneurial process, and analyzed through a content analysis. Consistent with existing literature, our results highlight variables that can potentially influence the use of effectual or causal logic: Entrepreneurial expertise and entrepreneurial uncertainty. More interesting this research points out the link between entrepreneurial mo-tivations and the type of decision-making logic used by female entrepreneursAnnie BanikemaThrycia Tite
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-10-012018-10-01211737910.9744/jmk.20.2.73-79COUNTRY OF ORIGIN, BRAND IMAGE AND HIGH INVOLVEMENT PRODUCT TOWARDS CUSTOMER PURCHASE INTENTION: EMPIRICAL EVIDENCE OF EAST MALAYSIAN CONSUMER
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20620
<p>This research strives to understand East Malaysian consumers’ purchase intention when being exposed to the effects of brand image and country of origin (COO) image in the case of high involvement proÂducts. Self-administered questionnaires were collected from 225 consumers in East Malaysia. The result of this study shows that East Malaysian consumers’ put a large importance on brand and country of origin image in high involvement products as they are more involved in information searching and decision maÂking when purchases these products. Implication and future research also discussed.</p>Mohd Amirul AdenanJati Kasuma AliDayang Humida Abang Abdul Rahman
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-04-092018-04-09211637210.9744/jmk.20.1.63-72THE EFFECT OF GOLD PRICE CHANGES, USD/IDR EXCHANGE RATE CHANGES AND BANK INDONESIA (BI) RATE ON JAKARTA COMPOSITE INDEX (JCI)’S RETURN AND JAKARTA ISLAMIC INDEX (JII)’S RETURN
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20618
<p>This study examines the effect of gold price (in Rupiah) changes, US Dollar exchange rate changes against Rupiah (USD / IDR), and BI rate on Jakarta Composite Index (JCI) return and Jakarta Islamic Index (JII) return in Stock Exchange Indonesia during the period of  June 2008 to September 2017. The data used in this study was obtained from the official website of Bank Indonesia and Bloomberg. Data analysis was done by using multiple regression techniques by previously doing classical assumption test. The result of this reÂsearch is that the exchange rate of USD / IDR changes and BI rate has a significant negative effect on JCI reÂturn.</p>Robiyanto Robiyanto
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2018-04-032018-04-03211455210.9744/jmk.20.1.45-52INTERNAL AND EXTERNAL FACTOR INFLUENCE ICT ADOPTION: A CASE of INDONESIAN SMEs
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20617
<p>The using of Information Communication Technology (ICT) in the industry is growing fast. NeÂverÂtheless, Small Medium Enterprises (SMEs) in Indonesia do not follow these conditions. The inÂfluenÂcing factor of ICT adoption has been identified as internal and external factors. Accordingly, the objective of the study is to identify the influence factor of using ICT adoption in Indonesian SMEs. The conceptual model in this study was the combination between Diffusion of Innovation (DOI) theory and The Technology-OrÂganization-Environment (TEO) theory. The survey method for 146 SMEs selected conveÂnientÂly in Indonesia. The distribution of data by online and data obtained is analysed using SEM/Smart-PLS program. The study has exogenous variable including technology, organization, manaÂgeÂrial characÂteÂrisÂtic, and enviÂronÂment. The endogen variable is ICT adoption. The research found that ICT used was preÂdicÂted by characÂteristic of management, organizational and technology.</p>Lucy ChairoelTri Rachmat Riski
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2018-04-032018-04-03211384410.9744/jmk.20.1.38-44GAP ANALYSIS OF TRAVELOKA.COM: HOTEL CONSUMERS’ EXPECTATIONS AND PERCEPTIONS OF THE WEBSITE
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20616
<p>Traveloka.com is one of the famous online travel agents to make hotel reservation in Indonesia. Consumers making online hotel reservation can sometimes find that the performance of the website does not meet their needs. This study is to analyze the gap between hotel consumer expectations and perceptions on the website dimensions of traveloka.com. It is a quantitative method with 150 respondents who made hotel reÂserÂvations through traveloka.com. The analysis techniques used are mean test and paired <em>t</em>-test. The results show that there are significant gaps between consumer expectations and perceptions on the website dimensions of traveloka.com. The biggest gap is on the images displayed which are in accordance with the real conditions.</p>Fransisca AndreaniGabriella WinataEunike Halim
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-04-032018-04-03211313710.9744/jmk.20.1.31-37BRAND SWITCHING BEHAVIOUR IN THE GENERATION Y: EMPIRICAL STUDIES ON SMARTPHONE USERS
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20615
<p>Lifestyle, variety seeking, customer trust and proÂmotion are some factors that can be a trigger. The sample of respondents used in this study is 385 respondents’ smartphone users who have experience of brand switching, while the analysis of this study using structural equation modelling (SEM) and to process this research data used AMOS version 20. The result indicated that lifestyle and variety seeking is able to increase brand switching, especially on smartphone proÂduct users. Consumer trust in a particular brand still unable to reduce their desire to switch brand significantly, anÂother result also indicated that promotion unable to increase the desire to switch brands.</p>Indah FintikasariElia Ardyan
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-04-032018-04-03211233010.9744/jmk.20.1.23-30EFFECT OF 2008 AND 2016 U.S. PRESIDENTIAL ELECTION IN THE INDONESIAN STOCK MARKET
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20614
<p>The U.S. Presidential election was an event that received widespread attention across the globe. In the 2008 presidential campaign, Barrack Obama nominated to be the first black President. In 2016, Hillary Clinton potenÂtially becomes the first woman President in American history, while the other canÂdiÂdaÂte, Donald Trump, maÂde some unpopular and controversial proposals. The purpose of this paper is to anaÂÂÂlyse whether the 2008 and 2016 election were considered as the releÂvant information in the Indonesian Stock Market (IDX). The daily closing prices of all all share listed in IDX woÂuld be examined used event stuÂÂÂdy method. The results provide insight about the resÂponÂsiÂÂÂveness of IDX partiÂciÂpants to the U.S. PreÂsiÂdenÂÂtial election event that could be used in decision making.</p>Evelyn EvelynSautma Ronni Basana
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2018-04-032018-04-03211162210.9744/jmk.20.1.16-22SUSTAINABLE FACTORS IN THE HUMAN ASSETS OF DANA HOTEL AS A HERITAGE HOTEL IN SOLO, INDONESIA
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20613
<p>This research aims to study what sustainable factors of Dana Hotel in the human assets; and also find out what the status of Dana Hotel, using VRIN analysis (Value, Rarity, Imperfect Imitability, and Non-SubsÂtiÂtuÂtaÂbility) from Natural Language Data of observation and in-depth interviews in a descriptive quaÂlitative study. In results, in order to achieve sustainability, Dana Hotel has valuable, rare, imperfectly imitable, and non-subsÂtitutable factors in the human assets. As the human assets are valuable, rare, imÂperfectly imitable, and non-subsÂtitutable, the status of Dana Hotel is sustainable in the context of huÂman resources. It is concluded that following the success of Dana Hotel, organizations that have those facÂtors or even more, tend to have big opportunities to survive.</p>Wahyuniwati WahyudiEndo W. KartikaSia Tjun Han
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-04-032018-04-0321171510.9744/jmk.20.1.7-15PERCEPTION OF EUROPEAN TOURIST TOWARD BALI AS TOURISM DESTINATION
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20612
<p>This research aimed to determine main attractor factors of Bali tourism and preÂdoÂminantly factors that determine the European travel to Bali. It was designed by using research surÂvey that inÂvolving 167 European tourist selected purposively. ConÂfirÂmaÂtoÂry factor analysis techniques were used to analyse a wide range of variables Balinese charm. The reÂsults showed the main attractor factors of Bali tourism are (1) Immigration, security of destinÂation, and travel agencies, (2) The prices, the accommodation, food and transportation, (3) The history, culÂture, and naÂtural beauty. While the most dominant factor in deÂterÂmiÂning European tourists travelled to Bali were immiÂgraÂtion, security of destination, and travel agencies. The findings also indicated that the images of Bali tourism are the destination's history, culture, and naÂture. These three variables were in accordance with exÂpectations of EuroÂpean tourists who have been known as travellers who like the interested on history, culture, and the beauty of the scenery.</p>I Gusti Bagus Rai Utama
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-04-032018-04-032111610.9744/jmk.20.1.1-6MARKETING ON POLITICS AND PUBLIC LEADERSHIP
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20619
<p>This study examines the influence of political marketing and political will on public leadership and individual performance. The sample used is the people in Surabaya as many as 265 with a random sampling method. Amos 21 is used to test the indirect effect by using bootstrap test. The result of the research shows that political marketing and political will have a significant influence to the success of gaining public leadership, political marketing and marketing will have no significant effect on performance, and public leÂaÂdership has a significant effect on performance. For the indirect influence, political marketing and political will on individual performance are mediated by public leadership.</p>Purwanto PurwantoEddy Madiono SutantoAsmara Indahingwati
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-04-032018-04-03211536210.9744/jmk.20.1.53-62THE INCREASING PHENOMENON OF SECOND-HAND CLOTHES PURCHASE: INSIGHTS FROM THE LITERATURE
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/19555
The global trend of second-hand clothing (SHC) consumption is significantly increasing and unstoppable.  This trend has made, and will continue to make, a huge impact in the clothing industry in virtually every part of the world. However, the number of studies on SHC are still limited and more importantly, the findings are mixed and inconclusive. This study investigates the trend in SHC research between 1990 and 2014. More than 100 published academic articles from different disciplines were collected and content analyzed and the results indicate that SHC research was highly focused on the topics of consumption behavior, textile disposal behavior, and SHC trading related issues. In addition, the results also show that SHC research was mainly conducted from the consumers’ point of view. With the increasing interest in SHC, this study attempts to develop a better understanding of SHC phenomena and provide clear future research directions to scholars in designing SHC related researchHalimin Herjanto, Ph.D.Jean Scheller-Sampson, D.MgtElisabeth Erickson, PhD
Copyright (c) 2018 Jurnal Manajemen dan Kewirausahaan
2018-03-192018-03-1921110.9744/jmk.18.1.%pCORPORATE FINANCIAL PERFORMANCE, CORPORATE ENVIRONMENTAL PERFORMANCE, CORPORATE SOCIAL PERFORMANCE AND STOCK RETURN
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20395
The purpose of this study is to examine the influence of corporate financial performance, corporate environmental performance and corporate social performance on the stock return. The study used 22 companies/ firms’ financial statements for the period 2009 to 2015. The results show that: (a) corporate financial performance influences positively stock return. It means that investors pay more attention to marketbased measures over accounting-based measures; (b) corporate environmental performance influences negatively stock return. This indicates that investors do not consider the relative environmental choices of the companies or that stock market does not like hearing about the environmental news, and (c) corporate social performance does not influence stock return. This is probably because investors are not interested in the social news. There are other data that can be obtained as a consideration in the decision making.Nera Marinda Machdar
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2017-09-012017-09-0121111812410.9744/jmk.19.2.118-124THE EFFECT OF LOCAL GOVERNMENT CHARACTERISTICS AND FINANCIAL INDEPENDENCE ON ECONOMIC GROWTH AND HUMAN DEVELOPMENT INDEX IN INDONESIA
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20386
This study is to analyze the effect of local government characteristics consisting of size, age, status, population, number of work units (SKPD), employee expenditure and leverage on local financial independence as well as its impact on economic growth (GDP) and the Human Development Index (HDI) in the districts or cities in Indonesia. The sample used in this study amounted to 1003 financial statements of the local government districts or cities in Indonesia from 2009 to 2013. Samples were selected based on purposive sampling method. Data analysis technique used is Partial Least Square (PLS). The results show that size, age, status, population, number of SKPD, and have leverage positive and significant effect on the local financial independence. Employee expenditure has a positive and insignificant effect on the local financial independence. Local financial independence has negative and significant effect on economic growth. Local financial independence has positive and significant effect on the Human Development Index.Baldric SiregarNurna Pratiwi
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2017-09-012017-09-01211657110.9744/jmk.19.2.65-71BUILDING A MUTUALISTIC RELATIONSHIP MARKETING TO MEDIATE BETWEEN THE COMPETENCE OF SERVICE TO THE COMPANY'S PERFORMANCE
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20388
This study develops a new theoretical approach to solve differences between customer service competence and firm performance. This new concept is called mutuality collegiate relation. Mutuality collegiate relation is established from relational interaction, belief, intimacy, and equality of power. It is then related and tested its relationship with firm performance. Variables in this research include transactional service competence, after sales service competence, and customer retention program. Empirical data is collected by distributing questionnaires to 105 active shariah micro financial institutions in East Java, Indonesia. The sampling method is a purposive sampling technique. The study shows that seven of ninehypotheses are accepted while the remaining two hypotheses are rejected. By using the structural equation modeling procedure, these results conclude that mutuality collegiate relation has significantly and positively affected firm performance.Marsudi Marsudi
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2017-09-012017-09-01211798410.9744/jmk.19.2.79-84THE ACCEPTANCE OF SUSTAINABLE FOOD CONCEPT: A QUALITATIVE EXPLORATION IN STENDEN UNIVERSITY HOTEL, THE NETHERLANDS
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20391
As customers concern more about the environment, sustainable food demands, which are locally produced, organic, seasonal, and vegetarian or semi-vegetarian, are increasing. Besides, Theory of Planned Behavior (TPB) explains that behavior is guided by intentions with the factors of attitude, subjective norm, and perceived behavioral control to predict food choices; food purchasing habits and intake; and attitudes and preferences. Therefore, the research purpose is to examine customers’ acceptance of The Netherlands restaurant implementing sustainable food concept using TPB. Data analysis of 10 semi structured interviews shows that the customers of Restaurant NL are more likely guided by external factors of subjective norms: work related dine-in; others’ encouragement to eat more healthy and more responsibly, as the intentions are to have sustainable benefits.Sia Tjun HanWahyuniwati Wahyudi
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2017-09-012017-09-01211919810.9744/jmk.19.2.91-98THE EFFECT OF FINANCIAL PERFORMANCE AND MACRO ECONOMIC FACTOR TO PROFITABILITY OF BIDDER COMPANIES
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20392
This study aims to determine the effects of leverage change, sales, market to book ratio; transaction cost, and interest rate after merger or acquisition on profitability change (return on assets or return on equity). The method used is multiple linear regressions. The type of data is cross sectional data. The samples are go public bidder companies that have annual or quarterly financial reports during one year before and after the merger or acquisition. The research results show leverage change, sales, market to book ratio, transaction cost and interest rate after merger or acquisition simultaneously have significant effect on the year and the next year change of return on asset or return on equity. Partially, leverage change and market to book ratio significantly influence on changes of profitability. Sales and interest rate significantly influence on the next year changes of profitability. Transaction cost partially has significant effect on next year changes of profitability.Nanik LinawatiRichard Halim
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2017-09-012017-09-012119910510.9744/jmk.19.2.99-105THE ROLES OF KNOWLEDGE SHARING IN MEDIATING THE EFFECT OF SELF-EFFICACY AND SELF-LEADERSHIP TOWARD INNOVATIVE BEHAVIOR
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20394
This research is to investigate the correlation between self-efficacy, self-leadership, and knowledge sharing as observed in the innovative behavior of Endek weaving small enterprise in Bali. Innovation is an interesting issue in SMEs, due to its sustainability efforts of the business. Endek weaving is one unique product that has social and economic value. The unit of analysis is Endek weaving small enterprise in Klungkung, a regency located in the east area of Bali, as it is the center production of Endek weaving in Bali area. The number of respondents is 96 employees of Endek weaving companies in Klungkung Regency. Data analysis method in this research is using the quantitative approach with the tool of Structure Equation Model Partial Least Square (SEM PLS). The results show that self-efficacy and self-leadership have significant influences to knowledge sharing. Self-efficacy has an insignificant influence on innovative behavior, while self-leadership has a significant influence on innovative behavior. Knowledge sharing has a significant influence on innovative behavior. An important finding of this research is knowledge sharing as a mediator of self-efficacy to innovative behavior.Anak Agung Dwi WidyaniI Wayan Gede SarmawaI Gusti Ayu Manuati Dewi
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2017-09-012017-09-0121111211710.9744/jmk.19.2.112-117THE INFLUENCE OF SERVICE QUALITY AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION
https://ojs.petra.ac.id/ojsnew/index.php/man/article/view/20393
This research examines the influence of service quality (tangibles, reliability, responsiveness, assurance, and empathy) and store atmosphere on customer satisfaction and the influence of customer satisfaction on repurchase intention, trust, and word of mouth on customers of souvenir stores in Yogyakarta. Selection of the sample is done by using purposive sampling with one criterion: they have shopped in souvenir stores in Yogyakarta. Data are collected by using questionnaires and 200 souvenir store customers participate in this study. The data are analyzed by using Structural Equation Modeling (SEM) with Amos computer program. The findings show that none of service quality’s dimension: tangibles and store atmosphere have positive influences on customer satisfaction.Miswanto MiswantoYessi Ria Angelia
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2017-09-012017-09-0121110611110.9744/jmk.19.2.106-111